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Frequently-Asked Questions

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Corjl Templates


Why do I need to create a separate Corjl login?

To comply with the recent GDPR mandates, customers (such as yourself) must accept the terms of use on the Corjl website and in doing so, you need to create a separate login to have a record of you accepting the terms. An advantage of this is your ability to see all of your orders you have created using Corjl in one dashboard.

Mobile Editing

Can I access and personalize my items with a handheld device?

Yes, many edits can be made using mobile devices. Customers can change text, move objects around, replace images and download using a phone or handheld device. If you need to change text size, color or style, you will need to use a desktop or laptop computer.

Can I add and/or replace photos on the design using a mobile device?

You can replace images, but you cannot add new images if using a mobile device. When you double tap on any photo provided by us on the design, you can choose a photo from your device to replace the one already in the design.

Order Management

How do I access my items to personalize after purchasing?

There are 2 ways you can access your purchased items:

  • After purchasing an item, Corjl will immediately send out an email message to you. The message will contain a link, which you can use to log in and access your purchased items.
  • You can go directly to Corjl.com and enter your order info to access your purchased items.


Will the invitation print the same as on screen?

There will be slight variations in color from screen to print. The main reasons for this are the monitor settings, printer settings, and paper chosen. We create our templates with quality graphics and at 300dpi (industry standard). Usually, things will print darker than what you see on your screen. It is highly recommended that you perform a test print first before proceeding to mass printing.

How do I print the templates? 

Printing can be done on your home printer, at the office or print shops near you. It’s highly suggested to save your edited file as PDF as well if you plan to send it to your local print shops to retain the font styles. When printing, make sure that the design is set to “Actual Size” or “No Scaling” and not “Fit to Page” to keep the dimensions correct. Perform a trial test first before you proceed with mass printing. Trim along indicated cut marks.

We recommend Prints of Love for professional printing. They offer high-quality prints and amazing customer service! When you use the special link below, you'll receive FREE shipping and envelopes: https://printsoflove.com/ref/artizgo. Use code "tv10" at Prints of Love for 10% off your order of $49 or more!

Cancellation and Refund

Can I get a refund on a digital download or exchange it with something else?

We do not accept returns, exchanges or cancellations. Refunds cannot be provided due to the digital nature of the product; all sales are final. Please make sure to read the description and fully decide on the product description before you order. But please contact us if you have any problems with your order.

Get in touch

Have questions about your order, or a general enquiry?