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Account
To comply with the recent GDPR mandates, customers (such as yourself) must accept the terms of use on the Corjl website and in doing so, you need to create a separate login to have a record of you accepting the terms. An advantage of this is your ability to see all of your orders you have created using Corjl in one dashboard.
Mobile Editing
Yes, many edits can be made using mobile devices. Customers can change text, move objects around, replace images and download using a phone or handheld device. If you need to change text size, color or style, you will need to use a desktop or laptop computer.
You can replace images, but you cannot add new images if using a mobile device. When you double tap on any photo provided by us on the design, you can choose a photo from your device to replace the one already in the design.
Order Management
There are 2 ways you can access your purchased items:
Printing
There will be slight variations in color from screen to print. The main reasons for this are the monitor settings, printer settings, and paper chosen. We create our templates with quality graphics and at 300dpi (industry standard). Usually, things will print darker than what you see on your screen. It is highly recommended that you perform a test print first before proceeding to mass printing.
Printing can be done on your home printer, at the office or print shops near you. It’s highly suggested to save your edited file as PDF as well if you plan to send it to your local print shops to retain the font styles. When printing, make sure that the design is set to “Actual Size” or “No Scaling” and not “Fit to Page” to keep the dimensions correct. Perform a trial test first before you proceed with mass printing. Trim along indicated cut marks.
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Cancellation and Refund
We do not accept returns, exchanges or cancellations. Refunds cannot be provided due to the digital nature of the product; all sales are final. Please make sure to read the description and fully decide on the product description before you order. But please contact us if you have any problems with your order.
Have questions about your order, or a general enquiry?