Refund policy

Due to the digital nature of our products, all sales are final and we do not offer refunds, returns, exchanges, or cancellations once an order has been completed.

Please review product descriptions, requirements, and previews carefully before making a purchase.

However, customer satisfaction is important to us. If you experience any issues accessing, downloading, editing, or using your purchased files, please contact us at artizgo.official@gmail.com. We will make every reasonable effort to help resolve the issue.

Refunds may be considered in the following circumstances:

• You were charged multiple times for the same order.
• The product files are corrupted or inaccessible and we are unable to provide a working replacement.
• The product received is materially different from the product description.

Refunds will not be granted for:

• Change of mind.
• Accidental purchases.
• Failure to read the product description.
• Incompatibility with software or devices not stated as supported.
• Lack of knowledge on how to use editable templates or digital files.
• Failure to use the product before any download or editing access expires.

If you have any questions before purchasing, please contact us and we will be happy to assist.